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New York Marriot Marquis Hotel Strives to Make
Each Banquet Memroable
The impressive 1,877 room New York Marriott Marquis Hotel, located
in the heart of Manhattan's theater district, specializes in producing
banquets on a grand scales. It features 100,000 square feet of
banquet space and can accommodate up to 2,500 people for cocktail
receptions or 2,000 people for plated banquet service.
"Our goal is to create a banquet for 1,000 or 2,000 with
the same high quality food and service that a restaurant would
provide for a small party," says Joseph Cozza, executive
director&& of catering. " We strive to make each
banquet unique and memorable for our clients and their guests."
Cozza and his catering staff have found that the dessert course
in a banquet offers a great opportunity
to impress the guest. "With desserts we can take more liberty
in creating something personalized for the specific event that
will 'WOW' the guest and create a lasting positive memory of the
experience," states Cozza
One way in which the hotel makes a statement with desserts is
by using designs from Chocolate à la Carte. " We use
a large assortment of their products in a variety of ways,"
says Cozza. " For theme parties, we use chocolate figures
that tie-in with the theme of the event. It it is a business affair,
we may use a personalized chocolate figure with the logo of the
company sponsoring the event. Or, we have developed a signature
dish that is on our banquet menus which features a chocolate nest
that we fill with ice cream, sorbet or other fillings that our
talented pastry department creates. This has proven so popular,
we now carry three sizes of the nests so that we have more flexibility
in selling this dessert."
Since the hotel is on Broadway, theater themes are requested
on a regular basis. For one party, a chocolate piano from chocolates
à la Carte was filled fresh raspberries and white chocolate
mousse with a raspberry sauce coating the plate. This creation
was such a big hit that the hotel now offers it on a regular basis.
For certain annual awards ceremonies conducted at the hotel, like
the Heisman Trophy presentation dinner and the Baseball Assistance
Team Gala, the costumized desserts have become part of the event
tradition. Cozza believes that taking the time to personalize
the dessert course adds a special touch to the events and positively
conveys to the guest that an extra effort was made to make the
event special. Plus, from a business point of view, it offers
an opportunity to increase the revenue for the event. In some
cases, the catering sales staff will upgrade the dessert course
as an incentive to finalize a banquet deal.
Another way in which the hotel utilizes designs by Chocolates
à la Carte are as show pieces on buffets
or to add a something extra to coffee breaks during business meetings.
" Many times we will surprise our clients by adding chocolate
figures that were not part of the original package. For example,
during the December holidays we will sometimes dress a buffet
with chocolate Santas, snowmen and other fun figures. It adds
a nice touch and it shows that we take the extra step to make
any event special," says Cozza.
The hotel's catering and the pastry departments work closely
together to create unique desserts that are not only impessive
but are also practical and can be produced and served in large
numbers.
Cozza believes that his use of Chocolate à la Carte products
adds an extra flair to his banquet dessert selection and contributes
to the huge success of his catering department.
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