Insights
from Rick Pocrass
CEO Chocolates à la Carte
This recession has created many challenges. The future belongs
to those companies who encourage and develop creative and innovative
marketing strategies. Focusing on tomorrow's expectations and
opportunities rather than yesterdays mistakes or failures is
the secret to immediate survival and long term profitability.
Optimum emphasis on quality and service leads to recognition
and reinforces customer loyalty. The benefits of giving business
gifts and guest amenities are well documented. Designed effectively,
they can steal the spotlight of your firm in a situation where
you are vying for attention along with other competitors.
To obtain a competitive advantage, gifts or amenities must
be of such high quality they reflect positively on your company's
image. They must carry a high perceived value. Unique customized
gifts, such as ones made from chocolate, are out of the ordinary
and have high impact. The benefits of these chocolate gifts
not only induce the purchase, but can boost repeat customers
and increase volume. Additionally, they strengthen customer
loyalty and offset competitive promotions.
Chocolates à la Carte is a pacesetter in the art of
helping companies generate the winning edge. Call Barbara Brandt
to assist you in developing specialized corporate gifts for
your company.
Editor's Note - Prior to joining Chocolates à la
Carte, Rick was a principal for an executive search firm specializing
in recruiting marketing executives for start-up organizations.
He has an MBA from University of Pittsburgh.
A marketing executive from a paper company with a large sales
force stated that his company now sends out birthday to key
buyers instead of holiday gifts. The reasons he gave for this
shift in policy were:
- The gifts are perceived as more personal and thoughtful
- The recipients are genuinely impressed that the salesperson
has remembered the date (sometimes they are the first person
to wish them a happy birthday)
- The gifts don't get lost in the holiday shuffle
- It forces the salespeople to keep in close contact with
their customers
This concept has proven very successful for the paper company.
Even though it does take extra time and planning, it separates
them from the competition and the rewards have been outstanding.
Chocolate à la Carte is able to assist companies with
corporate gift needs. We offer a variety of impressive chocolate
gifts that can be selected and shipped anywhere with just one
phone call. Call Barbara Brandt at 1-800-966-7440 for more information
on how Chocolates à la Carte can help build your business.
Editor's Note - Prior to joining Chocolates à la
Carte, Rick was a principal for an executive search firm specializing
in recruiting marketing executives for start-up organizations.
He has an MBA from the University of Pittsburgh
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